Facilitates restaurant table reservations with the additional capability to share data in real time over the network.
Pros: Cozy Restaurant is easy to use, user friendly, entry level restaurant resources management software. The program shares data in real time over the network and thus helps to make reservations system faster and easier for any restaurant. The program shows flexibility in changing time intervals, creating numerous profiles and viewing multiple schedules at a time. Repeat customers and customer preferences are being taken care of. It offers to store details for a customer, like birth dates, food allergy notes etc.
This software has a customizable date navigator and comprehensive reminder system which reduce the chance of overlapping reservations. All resources and facilities can be checked throughout a specific time period before making reservations.
The program offers support for different time zones. Flexible workdays and work hours can be specified as per the requirement. Another appreciable feature of this software is prioritizing by assigning colors to different customers and thus helps to serve customer up to his/her satisfaction level. It also takes care about unavailability of one or more resources (e.g. tables) on some particular day due to maintenance etc.
All information stored in the program is secured with a password to prevent unauthorized access. It have also adjustable Auto Backup feature. It can also fetch data from other scheduling software present in the computer. Additionally, the schedule can be exported to a variety of formats, like MS Outlook, XML, HTML, XLS and TXT etc. The powerful Print Designer is another great tool of the program. It’ll help print schedules in the most convenient form, choosing from a number of templates.
Cons: Can not be used for customer self service, e.g. customer booking table himself through Internet. Cold be a great addition to value.
Overall quite a simple and easy to use application for maintaining hotel reservations, the application does that quite well. An overall 4 star rating is well deserved.